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Privacy Policy, Cookie Policy, and Terms and Conditions | Artisan Lab Network

 Privacy Policy

 

Effective Date: January 1, 2025

1. What We Collect

  • Personal Information: We may collect your name, email address, phone number, mailing address, and IP address.
  • How We Collect It: This information comes from forms on our website, cookies, and sometimes from third-party services when you interact with us.

2. How We Use Your Information

  • We use your details to communicate with you about our products and services, answer your questions, and send you updates.
  • We may also use your information for internal marketing and to improve our services.

3. Who We Share Your Information With

  • We share your information with our partners within the Artisan Lab Network and with trusted third parties who help us run our business.
  • We do not sell your personal data to others.

4. Cookies and Tracking

  • We may use cookies and other tracking tools to enhance your experience on our site. (For more details, please see our Cookie Policy.)
  • These tools help us understand how you use our website and let us improve our services.

5. Data Security

  • We work to protect your information with reasonable security measures.
  • When we update our security methods, we will let you know.

6. Your Rights

  • You can ask us to remove your information from our system or update your details.
  • Please send your request to us via email.

7. Third-Party Websites

  • Our site may have links to other websites. We encourage you to review their privacy policies as we are not responsible for their content.

8. Business Address and Contact

  • Our registered business address is: 12302 NE Marx, Portland, OR 97230
  • You can also reach us by phone at 877-390-6900 or email at [email protected]

9. Changes to This Policy

  • We may change this policy from time to time. If we do, the new version will be posted on this page.
  • It is your responsibility to review this policy periodically.

If you have any questions or need more details about our Privacy Policy, please email us at [email protected]

Terms and Conditions

Effective Date: January 1, 2025

1. General Terms

  • Our website and services are provided “as is.” We reserve the right to change or update these terms at any time.
  • It is your responsibility to check these terms regularly for changes.

2. Orders and Fulfillment

A. Refund Policy

  • Refunds may be issued if a product is defective or not as described.
  • To request a refund, please contact our customer service within 30 days of your purchase.
  • Each request is reviewed individually, and we reserve the right to approve or deny a refund.

B. Shipping and Delivery Policy

  • We ship our products using reliable carriers. Shipping methods, times, and rates will be clearly stated at the time of your purchase.
  • We ship to the destinations approved by management and only within the United States of America. Any special shipping requirements must be discussed with our support team.

C. Return Policy and Process

  • If you are not satisfied with your purchase, you may return the product within 30 days, as long as it is in its original condition and meets the requirements of return in the terms and conditions section of our Product and Price Guide.
  • To start a return, please contact us for instructions. Return shipping costs may apply unless the return is due to our error.

D. Cancellation Policy

  • You can cancel your order before it is processed. Once an order is processed, cancellation may not be possible.

3. Payment Security

  • We take the security of your payment information seriously.
  • Our website uses secure, encrypted connections (HTTPS) and complies with PCI standards.
  • Your payment details are handled safely by our trusted payment processors and are not stored on our servers.

4. Legal and Export Restrictions

  • Products sold on this website may be subject to legal and export restrictions.
  • It is your responsibility to ensure that your purchase complies with any applicable laws or export regulations.

5. Intellectual Property

  • All content on this website, including text and images, is owned by Artisan Lab Network or its partners.
  • You may not use any content from our site without permission.

6. Limitation of Liability

  • Artisan Lab Network is not responsible for any damages or losses arising from the use of our website or products.
  • Our liability is limited to the amount you paid for the product or service.

7. Business Address and Customer Service

  • Our registered business address is: 12302 NE Marx, Portland, OR 97230.
  • For customer support, you can contact us by email at [email protected] or call us at 877-390-6900.

8. Governing Law

  • These Terms and Conditions are governed by the laws of the state of Oregon, USA.

  • Any disputes arising out of or relating to these Terms and Conditions shall be resolved exclusively in the state or federal courts located in Oregon, and you consent to the jurisdiction of such courts.

9. Promotions

  • Any promotions, discounts, or trials offered on our website will have clear terms displayed at the time of the offer.
  • It is your responsibility to read and understand these promotional terms before participating.

10. Security of Your Information

  • We are committed to protecting your data. In addition to our payment security measures, we follow industry best practices to safeguard your personal and payment information.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us via email at [email protected] or call us at 877-390-6900.

 

 

 

 

© 2025 Artisan Lab Network | 12302 NE Marx, Portland, OR 97230 | 877-390-6900